
Frequently asked questions
How fast can you come out after a storm?
For clients in our regular service area, usually the next business day — often the same day if the storm hits in the morning. For new clients, we prioritize by property risk (anything blocking a driveway, on a roof, or over power lines) and try to be there within 48 hours.
Do you work with insurance claims?
Yes. We do storm-damage cleanup as part of insurance-claim work — providing itemized quotes, photos before and after, and paperwork the adjuster needs. If a claim is involved, tell us up front so we can document accordingly.
What if a limb hit my house or a car?
For anything structural (limb on the roof, limb on a vehicle, limb near power lines), call your insurance company first, then call us. We handle the removal side — carefully, and we don't make anything worse. Power-line contact is a separate call to LG&E first.
What about my neighbor's tree that fell into my yard?
Fallen debris on your property is your problem to clean up in most cases, regardless of whose tree it came from. We can handle the cleanup on your side of the property line. If there's a dispute or an insurance issue between you and the neighbor, that's separate from the physical cleanup.
Ready to schedule?
Free estimates across Louisville and the East End — St. Matthews, Windy Hills, Anchorage, and beyond.

